 | Terms And Conditions |  |
About Us GTG is passionate about making quality finance training accessible to all throughout the globe. We decided that the most practical way we can reach out to our audience is by producing study materials for the student that is second to none. We are also supporting the thousands of ACCA tuition providers already out there and help raise their teaching standards and consistency – look for providers using GTG materials. To this end we have produced a range of integrated ACCA study & teaching products. We plan to further expand our range to make sure that the students are the ultimate winners.
Team GTG does not simply comprise of our dedicated staff but of an army of vested interests all keen to promote the systematic development of low-cost, high-quality professional materials that can be accessed by students across the globe.
Staff
We employ an international team of highly qualified professionals dedicated to the production of ACCA materials and products. Our staff comprise of accountants, researchers, tutors, authors, academics, people in business, learning and education experts, linguists, graphic artists and IT professionals.
Consultants
Many well-known names involved with ACCA from all over the world are actively involved with developing the GTG model and its low-cost, high-quality materials.
Students
We have taken the input of thousands of ACCA students of all levels into our materials. We have a research and development facility where we try out techniques and materials on students in both class-room and home-study environments.
Corporate
We work in partnership with leading MNC’s (eg. KPMG, GenPact) to ensure knowledge learnt from our materials is in a fashion that will create a genuine interest in the subject taught. This gives students the curiosity needed to gain a real-world understanding.
Tuition Providers
We work with colleges and tuition providers to ensure the highest standards of quality tuition are delivered to students. |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept ALL major Credit & Debit cards. (Choose option 'HSBC Card Processing' when paying by this method)
If you wish to pay by Bank Draft then you must order online as normal, click checkout and complete all your details, When it asks you for payment method - choose 'Bank Draft / Cash by Post' option.You will receive a confirmation of your order and you must send the Bank Draft to: Get Through Guides Ltd, Unit 2, 308A Melton Road, Leicester, LE4 7SL
If a product is unavaliable for immediate despatch, your order will remain as a back order and will be despatched once the item is in stock. |
| Shipping And Handling What are the Postage & Packing charges? UK & EUROPE | SERVICE | | + Each Item
therafter
( GBP)
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| Zone 1: United Kingdom (UK) | | | 3 - 5 Working Days(DEFAULT) | 6.50 | 2.00 | | Next Working Day | 8.50 | 2.00 | | Next Working Day Before 12.30 | 13.50 | 2.00 | | Next Working Day Before 9.30 | 19.00 | 2.00 | | Saturday Delivery (am only) | 26.00 | 2.00 |
| Zone 2: Scottish Highlands & Isles of Scotland | | 2 - 3 Working Days | 14.00 | 2.00 |
| Zone 3: Northern Ireland, Isles of Man & Isles of Scilly | | 2 - 3 Working Days | 15.00 | 2.00 |
Zone 4: Channel Islands, Guernsey, Jersey | | Euro 48 (2 - 3 Working Days) | 23 | 2.00 |
| Zone 5: Ireland (republic of) / Eire | | Euro (3 - 4 Working Days) | 16 | 2.00 | | Datapost (1 - 2 Working Days) | 19 | 2.00 |
ALL OTHER COUNTRIES Click HERE
Notes:
All delivery times are approximate and are subject to availability of stock.
Orders MUST be received before 12.00pm (the cut off time for that days deliveries) for dispatch the same workingday. Orders received after this cut off time will be dispatched the following working day.
*International Scheduled delivery is via normal post and is beyond normal tracking capabilities. There could be delays by your countries postal service if using this option
Courier collections from our warehouse in Leicester (UK) will be charged an administration fee of 2.50 per item ordered to cover Packing & Administration costs incurred.
Get Through Guides Ltd undertake and do our utmost to deliver to you within the estimated times but we cannot make any guarantees. You will be required to sign on receipt of your order. Please make sure there will be someone available to collect the parcel and sign for the order when it is delivered. Returned consignments due to customer not present / non-delivery will be liable for the delivery costs and WILL always be deducted from your account. When ordering goods for delivery outside of the EU, you may be subject to import duties and taxes which are levied by your government once the package reaches your country. Any additional charges for customs clearance must be met by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Please also note that when ordering from ourselves you are considered the importer and must comply with all laws and regulations of your country. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights. |
| Back Orders If your item is not in stock, we will back order for you. |
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Personal data security is one of our main priorities. Consequently, we will endeavor to implement every reasonable technical measure to prevent any data loss or diversion during the collection and storage of the data that you have given us. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 845 257 5729 |
Privacy Policy Get Through Guides do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy PLEASE NOTE:
In case of return of items, please email us at onlinesales@getthroughguides.com or call us on 0845 257 5729 to obtain your 'returns reference number'
ITEMS RETURNED WITHOUT THIS NUMBER WILL NOT BE ACCEPTED .
7-Day Return Guarantee Policy
If for any reason you are unhappy with the items purchased, you can return them to us, as long as they are unopened and in their original packaging / condition within 7 days of date of receipt. Please ensure the package is unopened (with any seals and shrink-wrap intact) and we will issue a full refund of the price of the items. However in case of faulty items we can accept the return of opened items. Any postage or courier charges incurred in making such returns will be at the customer cost unless the items are damaged, faulty or sent in error.
On end of the 7-day return guarantee period
After the 7-day period, we will only accept returns of items in the following circumstances:
1. In case of faulty or damaged items found: We will give you a full refund or replace the items when we receive the items back from you.
2. In case, where items were incorrectly supplied by us: We will issue a full refund when we receive the items back from you.
Packaging and returning the items
Items to be returned should be well packed by you and sent to:
Get Through Guides Ltd
Unit 2
308A Melton Road
Leicester
LE4 7SL
UK
All postage / courier charges incurred in making such returns will be at the customer cost unless the items are damaged, faulty or sent in error.
(Important note: In case of return of a bulk order, please call on 0845 257 5729 for further details.)
Please allow min. 14 days for returns to be processed. We will refund postage of damaged and faulty items only if we are satisfied that you used the most economical method of return.
Damage
In case of damage of items, for reasons other than our fault, we will not accept the return or make a refund. Although we will notify you in such circumstance and then you will be required to collect the rejected items. If you haven't collected your items within 30 days of us notifying you, we will not be liable for the items and will dispose of the items.
Statutory rights
Our returns policy does not affect your statutory rights.
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